Return & Refund Policy
Last Updated: July 22, 2026
At OMNIWRLD 88, we are committed to providing quality products and ensuring every customer has a positive shopping experience. If you experience an issue with your order, we're here to help.
Eligibility for Returns & Refunds
We offer refunds or replacements under the following circumstances:
- Your order arrived damaged or defective.
- Your order was not received after the estimated delivery period has passed.
To be eligible, you must contact us within 30 days of your order date.
How to Request a Refund or Return
To request a refund or replacement, please email us at:
Your email should include:
- Your full name
- Order number
- A brief description of the issue
- Clear photo or video evidence if the item arrived damaged
- Any additional information that may help us review your claim
Claims submitted without sufficient supporting evidence may be delayed or denied.
Damaged Items
If your product arrives damaged, please notify us within 30 days of placing your order and provide clear photos or videos showing the damage. Once your claim has been reviewed and approved, we will issue either a replacement or a full refund at our discretion.
Orders Not Received
If you have not received your order, please contact us within 30 days of placing your order. We will investigate the shipment with our shipping partners. If the package is confirmed lost or undeliverable, we will provide either a replacement shipment or a full refund.
Non-Refundable Situations
Refunds or returns will generally not be provided for:
- Requests made more than 30 days after the order date.
- Damage caused by misuse, improper handling, or normal wear and tear.
- Incorrect shipping information provided by the customer that results in delivery delays or failed delivery.
- Orders marked as delivered by the shipping carrier unless there is evidence of loss or delivery error.
Processing Time
Once your request has been reviewed and approved, refunds will be processed back to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.
Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with your order, please contact us at:
Email: omniwrld88@gmail.com
We strive to respond to all customer inquiries within 1–2 business days.